Let’s take a look at how to connect an offline Smart Probe to a Wi-Fi network. In order to do this, you must have a fully functioning internet connection with no issues. If your internet is down or not working then we advise you to contact your IT provider ASAP.
Click on the settings cog at the bottom of the main menu screen. The first option available to you is ‘Select WiFi Network’ - click this and scroll down to locate your network. Just like on a smartphone, click on the network you wish to connect to, enter the secure password using the touchscreen keyboard and wait for the network logo to appear in the top right-hand corner showing that the probe connected successfully.
Please check the network pre-requisites with your IT team if you are having difficulty connecting to your WIFI.
Smart Probes must have access to the following internet addresses:
dfs.navitas.eu.com (35.227.247.204) port 443
app.navitas.eu.com (104.155.71.218) port 443
💡 Please note:
Smart Probes must have access to stable DNS servers.
Smart Probes do not otherwise need access to your internal network.
Any connection or authentication details for your WIFI network must be provided to Navitas in advance of onsite installations.
WIFI access should ideally not require login via a captive portal/splash page.