Contents
2. Nav Global Hub Set-up (New hubs shipped after July 2026)
3. Hub Set-up A (serials starting 'lps8l/lps8k...')
4. Hub Set-up B (serials starting 'lps8n...')
10. Tablet Setup
🔧 Hardware Technical Pre-Requisites
If you have opted to receive either a Probe or a Hub, the following pre-requisites need to be checked, prior to the installation.
For the SSID, we need the following requirements;
Smart Probe
A stable WIFI connection must be available in all areas where the Smart Probe is expected to operate.
Smart Probes must have access to the following internet addresses:
dfs.navitas.eu.com (35.227.247.204) port 443
app.navitas.eu.com (104.155.71.218) port 443
💡 Please note:
Smart Probes must have access to stable DNS servers.
Smart Probes do not otherwise need access to your internal network.
Any connection or authentication details for your WIFI network must be provided to Navitas in advance of onsite installations.
WIFI access should ideally not require login via a captive portal/splash page.
Navitas Hub
Hubs may connect to the Internet via any of the following methods:
An ethernet connection
A stable WIFI connection
As a last resort, a 3G connection can be used
Note: Hubs since beyond July 2026 will have a nav-global software that allows for global regions to be selected from the wizard and the default passwords are simpler for the installers before they go through a mandatory password change.
Hubs must have access to the following internet addresses:
dfs.navitas.eu.com (35.227.247.204) port 443
apps.navitas.eu.com (35.195.27.57) port 443
chirp.navitas.eu.com (46.101.87.7) port 1700
1.openwrt.pool.ntp.org (78.61.68.79) port 123
💡 Please note:
The WIFI must support 2.4Ghz channel, 5 Ghz is not supported.
The Hub's MAC address may need to be whitelisted on high security router firewalls. This can be found on the sticker on the base of the Hub under "GWID" (the first 12 digits are the WIFI MAC address e.g. A8:40:41:23:45:67 - and the ethernet MAC address will be one digit different at the end of the address).
Hubs must have access to stable DNS servers.
In some cases, Ping Authentication after WiFi negotiation (or words to this effect) may need to be enabled in your router's firewall settings, as it can be turned off by default in some rare cases. The Hub needs to send pings during the WIFI connection process.
The client will need to ensure that there are no other firewall restrictions that would restrict access to the platform.
Hubs do not otherwise need access to your internal network.
The Hub(s) will each need to have a dedicated power socket and they should not be powered down at any time. This must be located close to the appliances (fridges/freezers).
There will need to be a network available onsite with internet connection. For onsite installations, the SSID and Password will need to be provided.
Please note that the network must not utilise splash screens/captive portals as the Navitas solution does not support this e.g. "Guest" networks often require captive portals.
The solution also does not support the use of an Enterprise SSID. Alternatively, a wired connection could be used to connect the Hub(s).
The WIFI must provide a strong signal for where the Hub(s) and Probe(s) are to be utilised/installed. - There must be spare power sockets available in the Food Prep areas for charging the other devices.
The more recent nav-global software hubs shall be shipped with small Wi-Fi dongles to be inserted into the USB port if the internet access is to be Wi-Fi when installing.
⚙️ Nav-global Hub Set-up
How do I know if I am installing a Hub with a nav-global software image?
Using your smartphone mobile device, tablet, laptop or PC that you are working with on the install, check the Wi-Fi list whilst standing next to the hub with the USB dongle plugged-in.
If you see an entry that starts with "navglobal-xxxxxx" then you are using a new hub with a recent software image and you must follow the instructions of installation from this section only. Otherwise, skip to Hub Set-up A or Hub Set-up B further down.
If you see an entry starting "navitas-xxxxxx" where xxxxxx are numbers then you must still skip to Hub Set-up A or Hub Set-up B further down.
Hub information
💡The Hub (as shown on the picture below) is the heart of your Digital Food Safety kit. It collects all the data and information from the Smart Pods located in your appliances. The Hub is connected to the internet via WiFi or Ethernet cable and will transmit all the collected data automatically into your Navitas Safety Platform. This will be then displayed in your main dashboard.
Items required for the setup for your Hub:
A laptop, computer, tablet or smartphone (we do recommend using a device with a large screen)
Valid WiFi credentials (WIFI networks with splash pages are not supported e.g. “Hotel Guest”)
Your Navitas Hub, antenna, USB Wi-Fi dongle with integrated antenna and power supply
WiFi USB dongle (included in the box)
Ethernet cable (if required)
💡Important: Only use the supplied power adaptor for the Hub. It has a specific output voltage that requires the power adapter we provided you with.
Decide - are you connecting the Hub via ethernet or WIFI? Ethernet is the simplest option and the most stable, but might not be practical depending on the Hub location and wiring in your building.
- ETHERNET Setup -
Unpack your Navitas Safety Hub, connect the USB dongle to the front of the Hub and the antenna to the back of the Hub as shown in the picture below.
Once they’re both connected, power on the Hub with the provided power supply.
⌛ Wait up to 3 minutes for the Hub to start functioning.
Step 1
Connect the ethernet cable from your router/switch to the Hub as per the pictures shown below.
Your Hub will then establish the connection. ⌛ This can take up to 60 seconds.
Step 2
💻 Now it’s time to get on your laptop, computer, tablet or smart-phone.
Select the Navitas WiFi network from the list of available networks in your WiFi settings. The network will appear as 'navglobal-' followed by the last 6 digits of the “WIFI” or “GWID” number, which is displayed on the rear sticker of your Hub . For example: navglobal-1f4124.
The serial numbers are usually written as part of the s/n text but can also be in the form of a MAC with colons.
The default password is "navitas" follow by the 6 digits of the serial number which is displayed on the back of your Hub. e.g. S/N = lps8l123456 then the default password will be navitas123456. If the S/N is lps8no112233 then the default password will be navitas112233.
Step 3
💻 Once you are connected to the Hub network, open your internet browser.
In the address bar type https://setup in full and click enter. If there are any problems with the https://setup URL, then use https://10.130.1.1
If this is your first time, you may observe the following:
Click on Advanced then click on “Proceed to 10.130.1.1 (unsafe)”
When you see the popup for login credentials, enter:
👤 Username: admin
🔓 Password: admin
Click Sign In and this will then take you to the Hub set-up page. If you are logging in to the nav-global Hub for the first time, you will be forced to change you password as shown below:
Upon a successful password change, you will be presented once again with the login-page seen below:
Enter your new changed password and this should then take you to the nav-global wizard page.
Select the country of the installation as below:
This selection then automatically fills in the Frequency Range box:
However, if the country is not shown e.g. it is a new country with regards to LoRA radio frequency Pods, then you can choose the Region as "Generic Territory" then select the Frequency manually from the drop-down:
After clicking Save&Apply, you the hub then stores the new settings, modifies its hardware parameters, then proceeds to the Internet Gateway page:
Step 4
Select the Ethernet Cable option:
Wait for the success screen or failure. If failed, retry and check your cabling and router. Otherwise you will observe the following screen:
You will eventually see a blue LED for the Globe icon on the Hub. Ensure it stays blue for at least a minute. Your Hub is now connected.
If not, please check the router or switch you are connected to has internet and also check the pre-requisites section at the top of this article with your IT team.
Step 5
You can now connect your Pods following the Smart Pods section of the guide
- WIFI Setup -
Step 1
Unpack your Navitas Safety Hub, connect the USB dongle with integrated antenna to the front of the Hub and the antenna to the back of the Hub as shown in the picture below.
Once they’re both connected, power on the Hub with the provided power supply.
⌛ Wait up to 3 minutes for the Hub to start functioning.
Step 2
💻 Now it’s time to get on your laptop, computer, tablet or smart-phone.
Select the Navitas WiFi network from the list of available networks in your WiFi settings. The network will appear as 'navglobal-' followed by the last 6 digits of the “WIFI” or “GWID” number, which is displayed on the rear sticker of your Hub . For example: navglobal-1f4124.
The serial numbers are usually written as part of the s/n text but can also be in the form of a MAC with colons.
The default password is "navitas" follow by the 6 digits of the serial number which is displayed on the back of your Hub. e.g. S/N = lps8l123456 then the default password will be navitas123456. If the S/N is lps8no112233 then the default password will be navitas112233.
Step 3
💻 Once you are connected to the Hub network, open your internet browser.
In the address bar type https://setup in full and click enter. If there are any problems with the https://setup URL, then use https://10.130.1.1
If this is your first time, you may observe the following:
Click on Advanced then click on “Proceed to 10.130.1.1 (unsafe)”
When you see the popup for login credentials, enter:
👤 Username: admin
🔓 Password: admin
Click Sign In and this will then take you to the Hub set-up page. If you are logging in to the nav-global Hub for the first time, you will be forced to change you password as shown below:
Upon a successful password change, you will be presented once again with the login paqe seen below:
Enter your new changed password and this should then take you to the nav-global wizard page.
Select the country of the installation as below:
This selection then automatically fills in the Frequency Range box:
However, if the country is not shown e.g. it is a new country with regards to LoRA radio frequency Pods, then you can choose the Region as "Generic Territory" then select the Frequency manually from the drop-down:
After clicking Save&Apply, you the hub then stores the new settings, modifies its hardware parameters, then proceeds to the Internet gateway page:
Step 4
Click on the WiFi Connection icon and the Hub will then scan all the available WiFi.
If you have a hidden network, don't worry, continue to Step 5.
💡Important: Look at the signal strength. If red dots are displayed we would advise that you move to a better signal location.
Step 5
Click on the required WiFi name and a new page will appear.
If you have a hidden network, you can now manually enter the SSID in the 'WIFI Selected' field
Important note: If the network is OPEN, then a passphrase entry will not appear and you can connect immediately given that the SSID is not guarded by security.
Add the WiFi password and click Connect.
You can view the password by clicking the eye icon. 👁️
Step 6
Your Hub will now attempt to connect to the WiFi. ⌛ This can take up to 120 seconds.
Step 7
If for any reason the connection fails, you will be presented the below failure message
Click ‘Retry’ to start the process again. Check that you have the correct Wi-Fi credentials as well.
Step 8
If successful, a success page will appear and you will eventually see a blue LED for the Globe icon on the Hub. Your Hub is now connected.
Click on ‘Connect Pods’ to start setting up your appliances. For more help with this, see our ‘Pod Setup’ section.
💡Important: When you click ‘Connect Pods’, a new window will pop up on your screen. If this is not the case, please click HERE to be guided to the correct area within your Digital Food Safety platform.
If you were to log-in again after installation, you can see the main status screen by pressing the hte house icon on the wizard and proceeding to the main screen:
Click on the house icon symbol on the bottom right corner to get to the following screen:
On this screen you can see if the hub is connected and the status of the device. If you click on the little compass symbol botton right, you will return to the wizard shown below:
⚙️ Hub Set-up A (serials starting 'lps8l/lps8k...')
Hub information
💡The Hub (as shown on the picture below) is the heart of your Digital Food Safety kit. It collects all the data and information from the Smart Pods located in your appliances. The Hub is connected to the internet via WiFi or Ethernet cable and will transmit all the collected data automatically into your Navitas Safety Platform. This will be then displayed in your main dashboard.
Items required for the setup for your Hub:
A laptop, computer, tablet or smartphone (we do recommend using a device with a large screen)
Valid WiFi credentials (WIFI networks with splash pages are not supported e.g. “Hotel Guest”)
Your Navitas Hub, antenna, and power supply
WiFi USB dongle (included in the box)
Ethernet cable (if required)
💡Important: Only use the supplied power adaptor for the Hub. It has a specific output voltage that requires the power adapter we provided you with.
Decide - are you connecting the Hub via ethernet or WIFI? Ethernet is the simplest option and the most stable, but might not be practical depending on the Hub location and wiring in your building.
Skip to WIFI section here or follow the ethernet section below.
- ETHERNET Setup -
Unpack your Navitas Safety Hub, connect the USB dongle to the front of the Hub and the antenna to the back of the Hub as shown in the picture below.
Once they’re both connected, power on the Hub with the provided power supply.
⌛ Wait up to 3 minutes for the Hub to start functioning.
Step 1
Connect the ethernet cable from your router/switch to the Hub as per the pictures shown below.
Your Hub will then establish the connection. ⌛ This can take up to 60 seconds.
Step 2
If successful, you will eventually see a blue LED for the Globe icon on the Hub. Ensure it stays blue for at least a minute. Your Hub is now connected.
If not, please check the router or switch you are connected to has internet and also check the pre-requisites section at the top of this article with your IT team.
Step 3
You can now connect your Pods following the Smart Pods section of the guide
- WIFI Setup -
Step 1
Unpack your Navitas Safety Hub, connect the USB dongle to the front of the Hub and the antenna to the back of the Hub as shown in the picture below.
Once they’re both connected, power on the Hub with the provided power supply.
⌛ Wait up to 3 minutes for the Hub to start functioning.
Step 2
💻 Now it’s time to get on your laptop, computer, tablet or smartphone.
Select the Navitas WiFi network from the list of available networks in your WiFi settings. The network will appear as 'navitas-' followed by the last 6 digits of the “WIFI” or “GWID” number, which is displayed on the rear sticker of your Hub . For example: navitas-1f4124.
The password is the serial number (S/N) which is displayed on the back of your Hub.
💡Important: The serial number begins with lps8l (starts and ends with “L” for lima) or lps8k/lps8n (starts with “L” for lima) and is case sensitive.
💡Important: When connected, your device might display a message that states that there is no internet. Please ignore and proceed to Step 3.
Step 3
💻 Once you are connected to the Hub network, open your internet browser.
In the address bar type http://setup in full and click enter.
If the above address does not work then please enter http://10.130.1.1 into the address bar and click enter.
When you see the popup for login credentials, enter:
👤 Username: admin
🔓 Password: your serial number (S/N) as in step 2 (at the back of your hub, starting with lps8l or lps8k - L for lima) e.g. lps8l123456
Click Sign In and this will then take you to the Hub setup page.
Step 4
Click on the WiFi Connection icon and the Hub will then scan all the available WiFi.
If you have a hidden network, don't worry, continue to Step 2.
💡Important: Look at the signal strength. If red dots are displayed we would advise that you move to a better signal location.
Step 5
Click on the required WiFi name and a new page will appear.
If you have a hidden network, you can now manually enter the SSID in the 'WIFI Selected' field
Add the WiFi password and click Connect.
You can view the password by clicking the eye icon. 👁️
Step 6
Your Hub will now attempt to connect to the WiFi. ⌛ This can take up to 90 seconds.
Step 7
If for any reason the connection fails, you will be presented the below failure message
Click ‘Retry’ to start the process again. Check that you have the correct Wi-Fi credentials as well.
Step 8
If successful, a success page will appear and you will eventually see a blue LED for the Globe icon on the Hub. Your Hub is now connected.
Click on ‘Connect Pods’ to start setting up your appliances. For more help with this, see our ‘Pod Setup’ section.
💡Important: When you click ‘Connect Pods’, a new window will pop up on your screen. If this is not the case, please click HERE to be guided to the correct area within your Digital Food Safety platform.
⚙️ Hub Set-up B (serials starting 'lps8n...' and 'lps8nn...')
Hub information
💡The Hub (as shown on the picture below) is the heart of your Digital Food Safety kit. It collects all the data and information from the Smart Pods located in your appliances. The Hub is connected to the internet via WiFi or Ethernet cable and will transmit all the collected data automatically into your Navitas Safety Platform. This will be then displayed in your main dashboard.
Items required for the setup for your Hub:
A laptop, computer, tablet or smartphone (we do recommend using a device with a large screen)
Valid WiFi credentials (WIFI networks with splash pages are not supported e.g. “Hotel Guest”)
Your Navitas Hub, antenna, and power supply
WiFi USB dongle (included in the box)
Ethernet cable (if required)
💡Important: Only use the supplied power adaptor for the Hub. It has a specific output voltage that requires the power adapter we provided you with.
Decide - are you connecting the Hub via ethernet or WIFI? Ethernet is the simplest option and the most stable, but might not be practical depending on the Hub location and wiring in your building.
Skip to WIFI section here or follow the ethernet section below:
- ETHERNET Setup -
Unpack your Navitas Safety Hub, connect the USB dongle to the front of the Hub and the antenna to the back of the Hub as shown in the picture below.
Once they’re both connected, power on the Hub with the provided power supply.
⌛ Wait up to 3 minutes for the Hub to start functioning.
Step 1
Connect the ethernet cable from your router/switch to the Hub as per the pictures shown below.
Your Hub will then establish the connection. ⌛ This can take up to 60 seconds.
Step 2
If successful, you will eventually see a blue LED for the Globe icon on the Hub. Ensure it stays blue for at least a minute. Your Hub is now connected.
If not, please check the router or switch you are connected to has internet and also check the pre-requisites section at the top of this article with your IT team.
Step 3
You can now connect your Pods following the Smart Pods section of the guide
- WIFI Setup -
Step 1
Unpack your Navitas Safety Hub, connect the USB dongle to the front of the Hub and the antenna to the back of the Hub as shown in the picture below.
Once they’re both connected, power on the Hub with the provided power supply.
⌛ Wait up to 3 minutes for the Hub to start functioning.
Step 2
💻 Now it’s time to get on your laptop, computer, tablet or smartphone.
Select the Navitas WiFi network from the list of available networks in your WiFi settings. The network will appear as 'navitas-' followed by the last 6 digits of the “WIFI” or “GWID” number, which is displayed on the rear sticker of your Hub . For example: navitas-1f4124.
The password is the serial number (S/N) which is displayed on the back of your Hub.
💡Important: The serial number begins with lps8l (starts and ends with “L” for lima) or lps8k/lps8n (starts with “L” for lima) and is case sensitive.
💡Important: When connected, your device might display a message that states that there is no internet. Please ignore and proceed to Step 3.
Step 3
💻 Once you are connected to the Hub network, open your internet browser.
In the address bar type https://setup in full and click enter. If the address does not work then please enter https://10.130.1.1 into the address bar and click enter.
If this is your first time, you may see the following:
Click on Advanced then click on “Proceed to 10.130.1.1 (unsafe)”
When you see the popup for login credentials, enter:
Username: admin
Password: 149fea284adxxxxxxxxxxxx (where x is the GWID of the hub in reverse order.)
The GWID is printed on the sticker on the bottom of the Hub near the serial (“SN”) number, the code marked as “WIFI” starting a84041... - minus the "ffff" in the middle.
So, if the GWID is printed as a84041ffff234567, in reverse it would be 76543214048a (omitting the "ffff"). The full password would therefore be: 149fea284ad76543214048a (in lowercase).
You will then receive the following dialog and will be prompted to force change your password:
Type in and make a note of the password which is at least 12 characters in length and contains uppercase and lowercase letters, numbers and special characters such as ‘#’.
Once you have changed your password you will be requested to login again:
Once logged in you will see the Hub setup page below:
Step 4
Click on the WiFi Connection icon and the Hub will then scan all the available WiFi.
If you have a hidden network, don't worry, continue to Step 5.
💡Important: Look at the signal strength. If red dots are displayed we would advise that you move to a better signal location.
Step 5
Click on the required WiFi name and a new page will appear.
If you have a hidden network, you can select any WIFI Network on the list, remove the SSID and then manually enter the SSID of the hidden network.
Add the WiFi password and click Connect.
You can view the password by clicking the eye icon. 👁️
Step 6
Your Hub will now attempt to connect to the WiFi. ⌛ This can take up to 90 seconds.
Step 7
If for any reason the connection fails, you will be presented the below failure message
Click ‘Retry’ to start the process again. Check that you have the correct Wi-Fi credentials as well.
Step 8
If successful, a success page will appear and you will eventually see a blue LED for the Globe icon on the Hub. Your Hub is now connected.
Click on ‘Connect Pods’ to start setting up your appliances. For more help with this, see our ‘Smart Pod Setup’ section below.
💡Important: When you click ‘Connect Pods’, a new window will pop up on your screen. If this is not the case, please click HERE to be guided to the correct area within your Digital Food Safety platform.
Enterprise Hub Firewall Rules
The following set of network rules are required for the hub to operate successfully.
In every case the network rule must allow egress for ANY source port; this is due to how Linux-based devices will randomly allocate source ports when opening new connections to prevent network clashes.
ICMP Connections
To validate network connectivity the Hub will ping one of the following IP addresses and send an ICMP packet. If no reply is received the device considers itself to be offline and will not function.
Note that if only some of the destination IP addresses are permitted then the device will behave erratically, and toggle between Online and Offline depending on whether or not the ICMP succeeded.
Destination IP | Protocol | Port | Reason |
8.8.8.8 | ICMP | N/A | Connectivity Test |
8.8.4.4 | ICMP | N/A | Connectivity Test |
1.1.1.1 | ICMP | N/A | Connectivity Test |
139.130.4.5 | ICMP | N/A | Connectivity Test |
DNS Connections
The Hub must be able to resolve CNAMEs in order to connect to the various IPs listed within this document. The DNS server is a configurable field within the Hub, with two options present for both the ‘LAN’ and ‘WAN’ network interfaces.
This table shows the default values shipped with the hub.
Destination IP | Protocol | Port | Reason |
8.8.8.8 | TCP | 53 (DNS) | Nameserver lookup for CNAME resolution |
8.8.4.4 | TCP | 53 (DNS) | Nameserver lookup for CNAME resolution |
Network Time Servers
In order to accurately synchronize the time on the hub, the system will periodically reach out to an NTP server. As is standard practice, each of these CNAMEs will correspond to a pool of servers which are geographically distributed across the world for both latency and availability.
For that reason, we strongly recommend that firewall rules either implement CNAME-based rules or, in cases where that is not possible, allow all outbound traffic on port 123.
That said; if you wish to attempt to further restrict your firewall it is possible to acquire a snapshot of the current regional timeservers by issuing a command similar to ‘dig +short ntp.ubuntu.com’
CNAME | IP | Protocol | Port | Reason |
ntp.ubuntu.com | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
0.ubuntu.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
1.ubuntu.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
2.ubuntu.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
0.openwrt.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
1.openwrt.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
2.openwrt.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
3.openwrt.pool.ntp.org | N/A | UDP | 123 (NTP) | Time Synchronization (NTP) |
Navitas IOT Connections
In order to transmit temperature readings into the Navitas platform, the Hub must be able to connect to our IOT middleware platform.
Navitas Smart Pods make use of LoRaWAN to transmit data to the hub, which is subject to different Frequency Plans according to the country in which they are operating. Each frequency plan requires a distinct endpoint for communication, and so the following table includes all possible endpoints.
In most cases it is only required to allow access to the server that represents your local region, however for simplicity it may be advisable to allow access to all servers where possible.
Note:
While the IP addresses are provided, we would strongly recommend that any firewall rules are configured based on the CNAME rather than the IP address. As we evolve and improve our IOT platform it is likely that the IP addresses will change.
CNAME | IP | Protocol | Port | Reason |
chirp.navitas.eu.com | 46.101.87.7 | UDP | 1700 | Supports Pods using the EU868 plan |
chirpus.navitas.eu.com | 178.62.67.161 | UDP | 1700 | Supports Pods using the US915 plan |
chirp915au.navitas.eu.com | 165.227.234.233 | UDP | 1700 | Supports Pods using the AU915 plan |
chirp923.navitas.eu.com | 178.128.36.104 | UDP | 1700 | Supports Pods using the AS923-1 plan |
Optional Rules
When following the setup-wizard within the hub, part of the flow will guide the installer through the process of adding Navitas Smart Pods to the system via the Digital Food Safety (DFS) platform. This is an optional step as pods can be added at any time via a direct HTTPS connection to DFS.
If this stage of the wizard is followed then, if the installer is still connected to the internet via the hub (e.g. via the wireless access point), then additional firewall rules need to be enabled.
These rules are not required if pods are added from an independent network after set-up.
Note:
While the IP addresses are provided, we would strongly recommend that any firewall rules are configured based on the CNAME rather than the IP address. As we evolve and improve our IOT platform it is likely that the IP addresses will change.
CNAME | IP | Protocol | Port | Reason |
apps.navitas.eu.com | 35.195.27.57 | TCP | 443 (HTTPS) | Allows access to the Navitas Login Server |
dfs.navitas.eu.com | 35.227.247.204 | TCP | 443 (HTTPS) | Allows access to the Digital Food Safety platform |
🌡️ Smart Pod Setup
Smart Pod information
💡 Our Navitas Safety Smart Pods are tiny devices that are placed in your appliances. The pods automatically monitor the temperature of your appliances and transmit all data to your Hub via radio signals. The temperatures are automatically checked every 30 minutes.
💡 Important: This section can be achieved more efficiently using a device with a camera.
💻 Login into your Navitas Safety platform using your credentials: https://apps.navitas.eu.com
Once you’re logged into your Digital Food Safety platform, navigate to the toolbar on the left-hand side of your dashboard and click on Appliances
You will now see an Add Appliance button on the top right corner of your screen.
This will open up an interactive walkthrough that will guide you through the next steps. Now follow the steps appearing on your screen.
Step 1
Select the appliance in which the pod is placed: Fridge, freezer or other.
Choose and type a name for this appliance. For example: Fridge 1.
Step 2
You now need to select the temperature ranges for this appliance. 🌡️ Edit the ranges if required and then click Next.
💡Important: The default range for a fridge is set to 0 to 8°C and a freezer -18°C to -30°C. A single 'Success' rule for the full compliant range of the appliance is sufficient for most clients, but the additional rules allow further colour coded flags for when the temperature is getting close to being non compliant. It’s up to you, you can set your own rules!
Step 3
After you have set up your temperature ranges and clicked Next you will be asked to select the required Pod
Dark version
Light version
Software only
Step 4
Now follow the instructions on your screen to turn the Pod on.
Turning on your Dark Pod
To turn on your Dark Pod, press the button for 5 seconds ⌛
The device will flash 🟢 green five times to confirm it’s switched on.
After a few seconds it will flash green again, indicating that it is now connected to the network.
If it flashes red 🔴 ensure that the Hub is connected (see relevant Hub setup sections above). A single red LED may also mean the Pod is locked, in which case do 3 short presses in a row until you see a single 🟢 green LED confirming unlocked. Then try the 5 second press again as above.
Turning on your Light Pod
To turn on your Light Pod, press the blue 🔵 ACT for more than 3 seconds.⌛
The green LED light 🟢 will flash 5 times and the device will enter its working mode
Then the green LED 🟢 will remain still for 5 seconds (not flashing anymore), meaning that your Pod has successfully joined the network and is now fully connected. But there are more steps to follow!
Linking the Pod to the platform
📷 Now it’s time to scan the QR code on your Pod. Click on the QR button next to the section ‘Pod EUI number’. If your device doesn’t have a camera, the 16-digit EUI number can be manually added to the user interface.
The QR scanner will then appear. Click on Request Camera Permissions.
A prompt message will appear to allow access. Click ‘Allow’. Please note that this message may appear differently based on the browser or device being used.
Select the required camera if the device has more than one camera, such as a tablet. Then click start scanning to start the camera. Scan the QR Code. 📷
Once scanned, the Pod’s Unique ID will appear in the text box.
Click Submit. The Pod will now appear on the platform. Well done! ✅
💡Important: Please note that it could take up to 30 minutes ⌛ for your appliance to appear online.
Step 5
If you are adding multiple Pods, repeat all the above instructions again from step 1 and repeat until all your Pods are connected.
Installing your Smart Pods in your appliances
Step 6
The Pods need to be placed as centrally as possible inside the appliance that it will be monitoring. It is best practice to place your Pod at the back of the appliance and as centred as possible. See examples below:
🔴 Do Not:
Connect the supplied cables unless instructed by our support team.
Place the Pod at the bottom of an appliance.
Place the Pod in standing water/ice.
Attach the Pod to a removable shelf that requires cleaning.
Attach the Pod to an appliance fan or condenser pipework.
Place the Pod near the door or in high traffic areas.
That’s it, you’re all set! 👍
🌡️ Smart Probe Setup
Smart Probe information
💡 Our Navitas Safety Smart Probe is the handheld device that you can use to probe food temperatures, using either the built-in infrared sensor or the needle by attaching it to the probe.
Charging your Smart Probe
💡 We recommend that you start with charging the Smart Probe for at least 2 hours before beginning the full setup. 🔋
Step 1
First, connect the charging cable to the charging port on the Smart Probe as shown below:
Step 2
Now connect the charging unit to an appropriate power socket.
When the Smart Probe is powered OFF, there is no visual indication of charging. That is normal!
When the Smart Probe is switched ON, there is a visual charge icon shown in the top left corner of the screen. 🔋
When charging is complete, the unit will automatically stop charging from the connected charger. You’re ready to begin the full setup! 👍
Switching the Smart Probe ON and OFF
To switch ON your Smart Probe, press and hold the trigger button down for ⌛ at least 5 seconds until you spot the Navitas Safety logo appearing on the screen. Now you can stop pressing the button.
To switch OFF your Smart Probe, press and hold the trigger button down for ⌛ at least 10 seconds or when the probe has stopped vibrating. Now you can stop pressing the button.
💡Please note that the Smart Probe will automatically enter sleep mode 😴 after 3 minutes of inactivity. The Smart Probe will wake up as soon as you move it or gently press the trigger button once.
Setup and configuration
🔴 Requirements for setting up your Smart Probe:
Valid WiFi credentials
Power supply
Thermistor needle
Your Digital Food Safety (DFS) Site Manager login credentials
Your Smart Probe, fully charged! See the ‘Charging your Smart Probe section above’ if needed.
Step 1
Switch ON your Smart Probe (see section ‘Switching the Smart Probe ON and OFF above if needed).
Step 2
Once your Smart Probe has been powered ON, you will notice that no WiFi is configured or connected yet. There is an indicator in the top right corner of the screen stating “OFFLINE”.
Now click on the settings cog wheel ⚙️ on the main screen.
Now click on Select WiFi Network.
Please ensure that WiFi is turned on using the displayed slider as shown below.
Now select your business WiFi network from the list. 🔴 Do not connect to the Navitas Safety network which is only used for your Smart Pods and Hub configuration!)
Enter your WiFi credentials.
Once the Smart Probe is connected to your WiFi network, click on the back icon 🔙 to return to the Smart Probe’s main screen.
Step 3
Log into the Smart Probe using your Digital Food Safety Site Manager credentials.
Smart Probe settings
💡This section covers the various settings options available on your Smart Probe such as:
Date and Time
Calibrate Thermometer
Transfer Data
Data Update
Check For and Install Updates
→ Date and Time
Step 1
Click on Settings
Now select Date and Time
Step 2
You now have the choice between enabling “Automatic date & time” by sliding the slider to right or disabling it by sliding it to the left.
Step 3
📅 To manually set the date and time, please ensure you have disabled ‘Automatic date & time’ (see above step).
Now click on Set Date and select the appropriate date.
Click OK.
Click on Set Time and select the appropriate time.
Click OK.
Step 4
Now click on Select Time Zone and select the appropriate time zone from the list.
Step 5
You can use a 24-hour format by enabling or disabling the option using the slider next to Use 24-hour format.
→ Calibrating your Smart Probe
💡 The calibration of the Needle should be performed at least once per month by kitchen staff and applies to the needle only, not the Infrared (IR). Follow the below instructions to perform the calibration:
Step 1
🔎 Start by inspecting the needle for any visible damage to the needle or the connector. If damaged please contact Navitas Safety.
Insert the needle into the probe and you should see the status change from “IR Probe” to “Ready to eat probe”.
Step 2
From the home screen, now select the settings cog wheel ⚙️
Click on Calibrate Thermometer.
Now select the user from the “Who are you?” screen. This must be the user carrying out the calibration.
Enter your pin number.
Step 3
There will now be two options: 🌡️ Boiling Point Calibration or ❄️ Freezer Point Calibration. Choose and follow the instructions showing up on the screen:
🌡️ Boiling Point Calibration:
Heat water until it is boiling
Put the end of the SmartProbe needle into the boiling water
Pull the Smart Probe trigger (button on the rear of the handle) to take the temperature
If the temperature is between 99° and 101°C, it is compliant! ✅
❄️ Freezer Point Calibration:
Add crushed ice to a bowl
Put the end of the SmartProbe needle into the ice
Pull the Smart Probe trigger (button on the rear of the handle) to take the temperature
If the temperature is between -1°C and 1°C, it is compliant! ✅
Click calibrate to start the temperature reading.
Once the reading is taken, the Smart Probe will automatically return to the home screen and submit the temperature data to the platform as shown below.
You can then check your main platform to ensure the temperature has been successfully recorded as shown below. Nicely done! 👍
→ Data Update
🔴 Before you start using your Smart Probe it’s always best to synchronise your Digital Food Safety data with your Smart Probe. This is to ensure that your latest data is uploaded into the Probe. Every time you make a change on the platform (for example a change in Products Menu, Suppliers, Services or Staff), please ensure you do a Data Update as per the below instructions:
Click on Settings ⚙️
Then select Data Update and the Probe will synchronise data with the platform.
All done! Quick and easy! ✅
→ Transfer Data
🔴 Temperature readings will be automatically submitted into the platform. But you can also submit temperature readings manually. If so, please follow the below instructions:
Click on Settings ⚙️
Then select Transfer Data.
All done! Quick and easy! ✅
→ Check For and Install Updates
💡Navitas Safety will regularly release new updates for your Smart Probe app. When an update is released 🚀, a message will normally pop up on the Smart Probe as shown below:
You then have two options:
Postpone Update – If you choose this option, you can update the app later at a more suitable time. When you do, follow the instructions below from ⬇️ Step 1.
Update Now – You can begin updating the app immediately. Please follow the instructions from ⬇️ Step 4 below.
🔴 To update, please make sure that:
Your Smart Probe has above 50% charge.
It’s connected to stable WiFi and within range.
Step 1
Click on Settings ⚙️
Then select Check for updates. Any new updates will appear in the list as shown in the image below:
Step 2
Select the latest update which is usually the first one in the list. You will then see a screen pop up like the one below which shows the Version number, Code and the issue being addressed by the update.
Click Yes.
Step 3
You may also see the following message:
Click on Settings
Slide the slider to the right next to allow from this source ➡️
Then click on the back arrow at the bottom of the screen.
Step 4
Click on Install;
Then click on Done.
The probe may reboot itself, that’s normal! 👍
Troubleshooting
When I try to log into the probe, I get the message “Network Connection not available” or in the top right corner it says OFFLINE.
➡️ Please check if the probe is connected to WiFi. See the “Setup and configuration” section above.
When I try to login I receive an “Unauthorised User” message.
➡️ Please check that you have entered the correct username and password.
When I try to submit a temperature, I receive a “Transfer failed” message.
➡️ This could be down to the following:
You have made changes to Probe related data on the Digital Food Safety Platform (Product Menu items, suppliers, staff, services) and have not carried out a Data Update on the Probe (Settings > Data Update)
A new update has been released but is not yet installed on your Smart Probe.
Please contact our support team if this error does not clear.
When trying to update the probe I get the message: “Battery level is too low. Please charge this device over 50% to continue installation.”
➡️ Before you install any updates on the Probe, the probe must have 50% or above battery charge. If it does not then please charge the probe.
My probe is physically broken such as broken screen, trigger button.
➡️ Please contact Navitas Safety support.
When I enable WiFi it does not detect any SSID / Wi-Fi connections within the area even when the probe is right next to the router?
➡️ Please contact Navitas Safety support.
FAQ
What is a Smartprobe?
➡️ Our Navitas Safety Smart Probe is the handheld device that you can use to probe food temperatures, using either the built-in infrared sensor or the needle by attaching it to the probe.
How do I power on the Smartprobe?
➡️ To switch ON your Smart Probe, press and hold the trigger button down for ⌛ at least 5 seconds until you spot the Navitas Safety logo appearing on the screen. Then you can stop pressing the button.
How do I power off the Smartprobe?
➡️ To switch OFF your Smart Probe, press and hold the trigger button down for ⌛ at least 10 seconds. Then you can stop pressing the button.
Where do I find the MAC Address?
➡️ Tap on Settings and scroll down to information.
Smartprobe Firewall Rules
This section details the network requirements for the Navitas SmartProbe application software.
Destination Host(s)
| IP Address | Protocol | Port | Reason |
apps.navitas.eu.com | 35.195.27.57 | TCP | 443 (HTTPS) | Navitas Login Server |
dfs.navitas.eu.com smartprobes.dfs.navitas.eu.com | 35.227.247.204 | TCP | 443 (HTTPS) | Required for access to the Digital Food Safety platform and SmartProbe APIs |
Note: We strongly recommend that firewall rules are based on the Hostnames (CNAME) and not the IP addresses, as we cannot guarantee that IP addresses will not change over time.
Remote Support Requirements: AnyDesk
The device utilizes AnyDesk for remote support and troubleshooting. To ensure our support team can access the device when required, the following rules must be active.
Reference: Official AnyDesk Firewall Documentation
Destination Host(s) | IP Address | Protocol | Ports | Reason |
*.anydesk.com *.net.anydesk.com | n/a | TCP | 6568 | AnyDesk Network (Primary) |
*.anydesk.com *.net.anydesk.com | n/a | TCP | 80, 443 | AnyDesk (Fallback) |
Note: AnyDesk favors port 6568 but will fallback to standard web ports 80 or 443 if 6568 is unavailable.
Remote Application Monitoring: Sentry
Our application makes use of Sentry.io to capture application telemetry related to performance or operational issues, such as errors occurring within the application. If access to these endpoints is restricted then the application will display a warning dialogue on start-up but will otherwise function as expected.
Reference: Official Sentry Firewall Documentation (ref #Event Ingestion)
Destination Host(s) | IP Address | Protocol | Ports | Reason |
o<number>.ingest.sentry.io o<number>.<location>.ingest.sentry.io | Currently:
34.120.195.249/32
34.120.62.213/32 34.160.81.0/32 34.102.210.18/32 2600:1901:0:5e8a::/64 2600:1901:0:7edb::/64
| TCP | 443 | Transmission of application telemetry from the Navitas SmartProbe Application to Sentry for remote analysis and alerting |
Note: These values are taken from the official sentry documentation as of the time of updating this document, however Sentry reserves the right to change them. As such a more flexible ruleset would be to define a cname based rule on *.ingest.sentry.io
Operating System Requirements: Android 8 (Oreo)
The Android 8 operating system and Google Play Services require access to several services to function. Blocking these can result in connectivity warnings, failed app updates, and a failure of push notifications.
It should be noted that the Navitas application does not currently rely on the standard Android ecosystem (e.g. push notifications, play services or the google play store), however various underlying parts of the device may still require them and so we would recommend traffic be permitted through the firewall.
For the official and detailed information please refer to the following Google documentation: Android Enterprise Network Requirements documentation.
Push Notification Services (GCM/FCM)
This is the most critical requirement for any application that needs real-time alerts. Android uses Google's Firebase Cloud Messaging (FCM) service to deliver all push notifications.
Note: This service often uses non-standard ports. If these ports are blocked, no push notifications will be delivered to the device.
Destination Host(s) | IP Address | Protocol | Ports | Reason |
fcm.googleapis.com gcm-http.googleapis.com | n/a | TCP | 443 | Notification Service (Primary) |
(No specific host. A port-based rule is required) | n/a | TCP / UDP | 5228-5230 | Persistent Notification Connection |
Core System & Connectivity Checks
These services are used by the OS to verify that it has a valid internet connection and to synchronize its internal clock. An incorrect clock will cause all secure (HTTPS/SSL) connections to fail.
Destination Host(s) | IP Address | Protocol | Ports | Reason |
connectivitycheck.android.com connectivitycheck.gstatic.com www.google.com (for /generate_204) | na | TCP | 443 | Internet Connectivity Check |
time.google.com time.android.com (Or a local NTP server) | na | UDP | 123 | Time Synchronization (NTP) |
(Customer's configured DNS server) | na | TCP / UDP | 53 | Domain Name System (DNS) |
Google Play Services & Application Management
These services are required for Google account authentication, downloading new applications, and updating both existing applications and built-in Google framework services
Destination Host(s) | IP Address | Protocol | Ports | Reason |
play.google.com *.gvt1.com dl.google.com dl-ssl.google.com | na | TCP | 443 | Google Play Store & App Downloads |
*.googleapis.com *.googleusercontent.com *.gstatic.com | na | TCP | 443 | General Google APIs & Content |
accounts.google.com | na | TCP | 443 | Account Authentication |
Google Observations
During internal testing we have observed that in many cases a reverse DNS lookup on the Google Servers will show addresses such as ‘sv-in-f94.1e100.net’ or ‘yulhrs-in-f104.1e100.net’ rather than the ‘forward’ domain names specified in the above tables.
It should be noted that ‘1e100.net’ is a Google-owned domain used to host the entirety of their backend infrastructure, and as such any appearance of this within device logs is likely to correlate to the above rules and should be permitted.
Local Network Requirements (Multicast)
In addition to the remote networking rules defined in previous sections, the Smart Probe will also send local network traffic broadcasts as shown in the table below.
Note: Our testing has shown these can safely be blocked if required by your internal security policies. The impact of doing so will simply remove the ability for local device discovery across Android, Network Discovery or AnyDesk.
Purpose | Protocol | Ports | Reason |
AnyDesk Local Discovery | UDP | 50001
50002
50003
| Used by AnyDesk to locate other clients on the local network.; uses the multicast group address: 239.255.102.18. |
Android ZeroConf | UDP | 5353 | This is Android’s native "Network Service Discovery" (NSD). Android uses this to find printers, Google Cast devices (Chromecasts), and allows other local tools to find it |
IPv6 Neighbor Discovery | ICMPv6 |
| As the Android network stack prefers IPv6 it will periodically send "Neighbor Solicitation" packets to see if there are any IPv6 routers nearby. |
Multicast Management (IGMP) | IGMPv3 |
| igmp.mcast.net. Required to manage the membership in the multicast groups listed above. |
Where a CNAME is provided we strongly recommend that any firewall rules are based on the CNAME and not the IP address as the exact IP address may change over time.
Note that these represent ‘forward’ DNS rules suitable for rulesets, and not ‘reverse’ DNS mappings that might appear in device logs. This is most applicable to Google-related endpoints where reverse DNS may show as subdomains under 1e100.net
Destination Host | IP | Protocol | Port | Reason |
apps.navitas.eu.com | 35.195.27.57 | TCP | 443 (HTTPS) | Navitas Login Server |
dfs.navitas.eu.com smartprobes.dfs.navitas.eu.com | 35.227.247.204 | TCP | 443 (HTTPS) | Required for access to the Digital Food Safety platform and SmartProbe APIs |
*.anydesk.com *.net.anydesk.com |
| TCP | 6568 | AnyDesk Network (Primary) |
*.anydesk.com *.net.anydesk.com |
| TCP | 80, 443 | AnyDesk (Fallback) |
o<number>.ingest.sentry.io o<number>.<location>.ingest.sentry.io | 34.120.195.249/32 34.120.62.213/32 34.160.81.0/32 34.102.210.18/32 2600:1901:0:5e8a::/64 2600:1901:0:7edb::/64
| TCP | 443 | Transmission of application telemetry from the Navitas SmartProbe Application to Sentry for remote analysis and alerting |
fcm.googleapis.com gcm-http.googleapis.com |
| TCP | 443 | Notification Service (Primary) |
(No specific host. A port-based rule is required) |
| TCP / UDP | 5228-5230 | Persistent Notification Connection |
connectivitycheck.android.com connectivitycheck.gstatic.com www.google.com (for /generate_204) |
| TCP
| 443
| Internet Connectivity Check
|
time.google.com time.android.com (Or a local NTP server) |
| UDP | 123 (NTP) | Time Synchronization (NTP) |
(Customer's configured DNS server) |
| TCP / UDP | 53 | Domain Name System (DNS) |
play.google.com *.gvt1.com dl.google.com dl-ssl.google.com |
| TCP | 443 | Google Play Store & App Downloads |
*.googleapis.com *.googleusercontent.com *.gstatic.com |
| TCP | 443 | General Google APIs & Content |
accounts.google.com |
| TCP | 443 | Account Authentication |
🖨️ Label Printer and App Setup
Label printer information
💡More than 2 million people in the UK have a food allergy 🥜 and can therefore be at risk when eating out. As a business, it is essential to have complete ingredient and allergen traceability from goods-in right through to your customer’s plates. Therefore, as part of our Digital Food Safety solution we provide:
Portable allergen printer
7” Tablet
Intuitive software and allergen labelling module
This section describes how to set up the Allergen Labelling platform. The full setup consists of 3 major steps:
Printer Setup 🖨️
Tablet Setup – 7” 📱
Navitas Labelling app installation and configuration 📱🥜
Printer Setup
At the time of writing Navitas currently supports two printer model types:
TD2120N / TD2130N
TD-40 / TD4550DNWB
→ TD2120N / TD2130N – Setup
💡Please note: The printer comes pre-installed with Bluetooth.
Step 1
Unbox the printer, power supply and label roll.
Now let’s look at the printer. Press the cover release lever on either side and lift to open the roll compartment cover.
Open the media guides by lifting the media guide adjustment lever and pulling the media guides outwards.
Insert the roll into the compartment and then close the roll compartment cover. Insert the roll so that the labels feed with the side to be printed on facing up as shown:
While lifting the media guide adjustment lever, push in both media guides to fit the width of the paper.
Feed the end of the roll under the media tip guides.
Position the end of the paper centred over the platen roller and slightly out of the media exit.
Close the roll compartment top cover by pressing it in the centre.
Press down until it snaps into place.
Connect the AC Adapter to the printer.
Connect the AC Power Cord to the AC Adapter.
Plug the AC Power Cord into an earthed electrical socket.
To turn the printer on by pressing this button:
🟢 The Power LED will then turn green.
Proceed to Step 2 to enable Bluetooth.
Step 2
Check that the Bluetooth interface is correctly attached to the printer and then use the slider to enable the Bluetooth interface.
Press the Power button to turn on your printer.
Hold down the Feed button down for 5 seconds ⌛ until the STATUS indicator flashes green. 🟢
If the printer is automatically turned off, turn it on again.
Check that the STATUS indicator is green. 🟢 The printer has successfully entered Bluetooth mode! ✅
If the STATUS indicator turns off, the printer has failed to enter the Bluetooth mode. Try again the above steps.
→ TD-40 / TD4550DNWB – Printer Setup
Step 1
Unbox the printer, power supply and label roll
First install the printer roll. Pull up the release levers on both sides of the printer to unlock the Roll Compartment Cover.
3. Hold the printer by the front and firmly lift the Roll Compartment Cover to open it.
🔴 CAUTION: Do not directly touch the Tear Bar with your hands. Doing so may result in injury.
4. Slide both Roll Guides outwards.
5. Rotate the adjuster dial towards you to lock the Roll Guides into place.
6. Insert the roll so that the label print side is facing up, as shown in the illustration.
7. Connect the AC Adapter to the printer.
8. Connect the AC Power Cord to the AC Adapter.
9. Plug the AC Power Cord into an earthed electrical socket.
10. To turn the printer on, press the Power button on the top of the printer.
11. 🟢 The Power LED will turn green.
12. Once your printer is powered on Press Menu.
13. Select Bluetooth.
14. Then Press OK.
15. Press the up and down arrows to select Bluetooth (On/Off) and select ON
16. Press OK and the Bluetooth icon will appear on the LCD.
17. Well done! ✅
Printer Tablet Setup 📱
🔴 Requirements:
You must complete the “Printer Setup” part first (see above).
A stable Wi-Fi Connection.
Step 1
💡Please note that some steps may vary slightly.
Unbox the Tablet, USB cable and power adaptor.
🔋Connect your device to a power outlet using the USB cable and power adapter as shown in the image below:
Ensure the tablet is placed on charge ⌛ for at least 30 minutes.
Step 2
Press and hold the power button down until the Lenovo Logo appears:
Step 3
Select your language. The default should be English (United Kingdom).
Then click Start to continue.
You will be asked to read and accept the Lenovo Licence Agreement. Click More to continue reading and Accept when you are ready to proceed.
You will then be prompted to connect to WiFi. Click on the network name (SSID) you wish to connect to and enter the password. 🔴 Please use your own WIFI network rather than the Navitas Hub network which you may also see as this is only intended for the Smart Pods.
Click on Connect then Next. ⌛Your tablet may take a moment to check for updates, that’s normal! 👍
You will then be taken to the “Copy apps & data” screen. Click on Don’t copy.
You will then need to sign into your Google account. 💡Please note: If you don’t have a Google account you can create one for free. You will need an account to download the Navitas Launcher app from Play Store.
Select today's date and the correct time. 💡Please note: If you use default time some updates and features may not work properly. If the tablet is connected to a WiFi network, the date and time will be calibrated automatically.
Click Next to continue.
You will then need to read and agree to Google's Terms of Service.
Click on the blue toggle on the right to turn each option on and off as preferred.
When you are ready to continue, select the More and then the Accept button to proceed.
You will then be taken to the Equipment Safety Protection screen.
Click on Skip. 🔴 Please note: We strongly recommend that no pin codes or passwords are configured as multiple users will be using the tablet within the kitchen/restaurant and other premises.
You will then be taken to the ‘Review additional apps’ screen. Simply scroll down and click OK.
The next screen to pop up will be ‘Anything Else?’. Simply click on Finish device setup.
Now select Next on the ‘Your search provider’ screen.
You will now be taken back to the home screen. Nicely done, you can move to step 4! 🌟
Step 4
In this step we are now going to pair the tablet with your Bluetooth printer. 🖨️
Click on Settings. ⚙️
Then click on Connected Devices.
Select Connection preferences.
Click on Bluetooth.
Slide the slider to the right to enable Bluetooth.
Then click on the back arrow twice. ⬅️
And now click on Pair new device.
Add a new Bluetooth device and search. The Brother TD2120N, TD2130N or TD-4550DNWB should now be visible.
🔴 Note: two devices may appear in the search for TD4550DNWB. Select the one with the printer icon next to it.
Click on the printer to pair it with the tablet.
Follow the on-screen instructions to proceed with the installation.
Well done you! 👍
Navitas Safety Labelling App Setup 📱🥜
💡In this section we are going to take you through the setup and configuration of the Navitas Safety Labelling app so that you can start printing allergen labels!
🔴 Requirements:
Site Manager username and password.
A stable Wi-Fi Connection.
You must complete the “Printer Setup” step above first. 🖨️
You must complete the "Tablet Setup" step above first.📱
Step 1
Start by launching the Play Store.
If not already signed in, you will need to sign in using a Google account.
Search for Navitas Labelling
Click install.
Once the app is installed, click on Open and you will see the below screen pop up:
Step 2
Log into the app using your Site Manager Login.
Select the ⚙️ Cog wheel (Settings).
Then click on Printer Settings.
Now check the following:
Printer Connection Type: Bluetooth
Printer Type: Bluetooth
Printer Model: TD2120N, TD2130 or TD-4550DNWB depending on the printer being used.
Bluetooth Printer: Select the printer which you have just paired.
Printer Media: Click on option shown and then select Option 9.
Product Suffix: Disable
Days of week shapes: Depending on the shapes shown on the labelling roll itself you can either select Circles or Rectangles.
Now simply Exit Printer Settings.
Step 3
Click on Labelling
Select your name from the “Who are you?” section.
Confirm your Pin code.
Now select a product from the list.
From the “Products allergens list” select either “Does Contain” or “May contain” next to some of the ingredients displayed.
Click Submit.
You can now change the default date and time under “Display Until Date”.
Once done, click Submit.
You will then be taken to the label preview screen to check that you’re happy with your label.
Click on the ‘+’ if you want to print multiple labels for the same food item.
Now, simply click Print and that’s it! 🖨️
The printer should now print the label. Nicely done! ✅
🔴 Please note: If this is the first-time printing labels, the app will install the new templates on the printer. This will only happen once and can take a few minutes. Once transferred it will print the label.
FAQ
When trying to print the labels I get a ‘Suffix’ dialog. Can it be turned off?
➡️ Of course you can! Here’s how:
Click on Settings
Then select Printer Settings
Now click on Product Suffix to disable.
Where can I order the labels?
➡️ You can order the labels from:
Systems Print Media Ltd
0800 085 8850
The artwork reference is:
21276_BRO-LC-55-50-R for rectangle day dot Or 21276_BRO-LC-55-50-R for Circle dot.
Do I need to update the label templates on the printer itself?
➡️ No. As long as you have the latest app version 2.2.5[126] or above then the app will update and transfer the latest templates to the printer automatically.
The text on the label is too small, blurry or not printing correctly.
➡️ Please update your labelling app to the latest version 2.2.5{126] or above via Google Play Store.
Troubleshooting
When I go into Settings, then Printer Settings and click on Bluetooth Printer it’s blank or no printers are listed.
➡️ The tablet and the printer are not correctly paired via Bluetooth. Please follow Step 4 from the Tablet Setup guide.
No products are shown under the product list. Why?
➡️ The product items under the Products Menu on the Digital Food Safety Platform (DFS) do not have the ‘Labelling’ Service assigned.
📱Tablet Setup – 10 inch
Tablet setup information
💡When working in busy environments having a tablet or a mobile device is the best option to monitor temperatures with real-time insights from your platform, rather than having a PC or laptop. It’s just so quick and easy! 🌟
You can either install a bracket (supplied with the tablet) on the wall to hold the tablet in place or you can use it to move around and complete checklists / cleaning schedules on the go! How convenient! 😌
🔴 Network requirements:
A stable WiFi Connection. Please use your own network, not the "Navitas" network which is only intended for the Smart Pods and Hub configuration.
🔴 Other requirements:
A Gmail account to access PlayStore.
Step 1
Unbox the Tablet, USB cable and power adaptor.
🔋Connect your device to a power outlet using the USB cable and power adapter as shown in the image below. Ensure the tablet is placed on charge ⌛ for at least 30 minutes.
Step 2
Press and hold the power button down until the Lenovo Logo appears:
Step 3
Select your preferred language. The default should be English (United Kingdom).
Then click Start to continue.
You will now be asked to read and accept the Lenovo Licence Agreement.
Click on More to continue reading and Accept when you are ready to proceed.
You will then be prompted to connect to WiFi. Click on the network name (SSID) you wish to connect to and enter the password. 🔴 Please use your own WIFI network rather than the “Navitas network” which you may also see as this is only intended for the Smart Pod and Hub configuration.
Click on Connect then Next. ⌛Your tablet may take a moment to check for updates, that’s normal! 👍
You will then be taken to the “Copy apps & data” screen. Click on Don’t copy.
You will then need to sign into your Google account.💡Please note: If you don’t have a Google account you can create one for free. You will need an account to download the Navitas Launcher app from Play Store.
Select today's date and the correct time. 💡Please note: If you use default time some updates and features may not work properly. If the tablet is connected to a WiFi network, the date and time will be calibrated automatically.
Click Next to continue.
You will then need to read and agree to Google's Terms of Service.
Click on the blue toggle on the right to turn each option on and off as preferred.
When you are ready to continue, select the More and then the Accept button to proceed.
You will then be taken to the Equipment Safety Protection screen.
Click on Skip. 🔴 Please note: We strongly recommend that no pin codes or passwords are configured as multiple users will be using the tablet within the kitchen/restaurant and other premises.
You will then be taken to the ‘Review additional apps’ screen. Simply scroll down and click OK.
The next screen to pop up will be ‘Anything Else?’. Simply click on Finish device setup.
Now select Next on the ‘Your search provider’ screen.
You will now be taken back to the home screen. Nicely done, you can move to step 4! 🌟
Step 4
Start by launching the Play Store.
If not already signed in, you will need to sign in using a Google account.
Search for Navitas Launcher.
Click on install.
Once the app is installed, click on Open and you will see the below screen pop up:
Click on the Navitas icon to login. Nicely done! ✅
Troubleshooting
My tablet’s touch screen does not work or is not sensitive.
➡️ Please press and hold the power button for ⌛more than 8 seconds until the device turns off. Then switch it on again in the normal way.
The device does not power on or the system crashes.
➡️ Please charge the battery for ⌛ 30 minutes and then press and hold the power button for more than 8 seconds until the device turns off. Then switch it on again in the normal way.
The device cannot access the internet via a wireless network.
➡️ Restart the wireless router or go to ⚙️ Settings and restart WLAN.
The device cannot wake up from sleep mode.
➡️ Please press and hold the power button for ⌛more than 8 seconds until the device turns off. Then switch it on again in the normal way.